This page sets out how Chocostory Inc. handles your personal information and provides its services.
Name of the business handling personal information (the Company)
Chocostory Inc. (株式会社Chocostory)
Person responsible for personal information, contact details, and notice based on the Act on Specified Commercial Transactions
Business name
Chocostory Inc. — Yoshitaka Onishi
Business address
Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
Contact
Phone: +81-3-6821-0097
If you cannot reach us by phone, please email info@chocostory.co.jp.
(We will review your message and reply within 5 business days.)
Delivery of products
Products are shipped within one month of the order being accepted.
Returns
If a product is defective on arrival, it may be returned freight-collect within two weeks of delivery.
Return address: Chocostory Inc., Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
Once the return has been received and approved, the amount paid is refunded to the designated account in about one week.
Prices
The price charged is the price displayed.
Payment method and timing
Payment methods: bank transfer, or settlement in the designated crypto assets.
Timing: payment becomes due when the order is confirmed.
Personal information we collect, and how we use it
1. Information we collect: address, name, telephone number, email address, social media accounts, and similar information.
2. How we use it
To provide the service (shipping and managing products, providing materials, notifying you of campaigns, and so on) and to contact you (replying to your enquiries, surveys, and information or advertising about new services and products).
To provide the company you applied to with a guide to reputational risk (please see "5. Review of applicants' Instagram posts" below).
Restrictions on providing personal information to third parties
Except in the cases listed below, we do not provide your personal information to third parties without your prior consent.
1. Where required by law.
2. Where it is necessary to protect a person's life, body or property and it is difficult to obtain your consent.
3. Where it is especially necessary to improve public health or promote the sound growth of children, and it is difficult to obtain your consent.
4. Where it is necessary to cooperate with a national or local government body, or a party commissioned by one, in carrying out duties prescribed by law, and obtaining your consent would be likely to impede those duties.
5. Where we have given notice of, or published in advance, all of the following:
(1) that the purposes of use include provision to third parties;
(2) the items of data to be provided to third parties;
(3) the means or method of provision to third parties;
(4) that provision to third parties will be stopped at your request. The following are not treated as third parties for this purpose:
(4.1) where we entrust all or part of the handling of personal information to another party within the scope necessary to achieve the purposes of use;
(4.2) where personal information is provided as part of a business succession due to a merger or other reason. Entrusting the handling of personal information: in providing the service we may outsource part of our work (such as shipping products or processing payments). In that case we select contractors that handle personal information properly and in accordance with the law, and we manage them appropriately, including agreeing on their management arrangements by contract, so that your personal information is not leaked or disclosed.
Disclosure, correction, addition and deletion of personal information
If you (or your representative) ask us to disclose, correct, add to or delete your personal information, we will respond in accordance with our established procedures.
Cookies: we use cookies to make the service more convenient for you (for example, so that you do not have to log in again). You can refuse cookies in your browser settings. If refusing cookies means the service cannot be provided, we will say so.
About the Hashgift service
Hashgift: https://hashgift.org/
1. About posts:
We cannot accept posts that breach the guidelines of each social media platform, including the Instagram guidelines. https://bit.ly/3jB0D0j
Protecting personal information: please do not use personal information for any purpose other than this project.
Please do not use this service to solicit other services or subscriptions.
From the standpoint of consumer protection (the Unfair Competition Prevention Act, the Act against Unjustifiable Premiums and Misleading Representations, and similar laws), please include a disclosure such as #pr or #review in your post.
2. Products that may not be listed:
We may remove a product from the site without prior notice if we consider that listing it is inappropriate.
Some products may not be listed on Hashgift. This includes products that cannot be listed because of legal or regulatory restrictions, and products that cannot be listed under Hashgift's own policies (see the examples below). Hashgift may restrict the listing of particular products without prior notice, for reasons including legal compliance, product safety and the safety of our users.
*Examples of restricted products (listings are reviewed before publication)
-Products that may not be used by people under 18 (other than alcoholic drinks)
-Animals, weapons, adult products, products likely to cause offence, plants (including seeds), and products containing novel chemical substances
3. Prohibited conduct:
Using this service for the purpose of resale is prohibited.
We may prohibit a user from using the service if we judge that they are interfering with its operation.
Exclusion of organised crime groups: the service may not be used by anyone falling within the Tokyo Metropolitan Ordinance on the Exclusion of Organised Crime Groups ( https://bit.ly/3hLOxRx ).
4. Other:
The content of the service and of any campaign may end without prior notice.
Introducing case studies online: we may introduce your use of this service online as a case study without contacting you in advance.
Any fault on the part of a person who plans to make, or who makes, a PR post (the influencer) is the responsibility of that person, and may give rise to a claim for damages from the company requesting the PR post (the client company) or from us.
5. Review of applicants' Instagram posts:
We may review the public posts (text and images) of the Instagram account you enter when registering or applying, together with the comments on those posts, and show the company you applied to a guide to the reputational risk of engaging you for a PR campaign (high, medium or low), together with the reasons for that assessment and quotations from the posts it is based on.
Reviews are carried out when you register or change your Instagram account in your profile, when you apply for a product, and on the first day of every even-numbered month (where you have applied within the previous 60 days).
Reviews include analysis by AI (we use the AI service provided by Anthropic, PBC, United States). The results of the AI analysis are confirmed by our operations staff before being finalised.
Reviews look for matters such as discriminatory remarks, abuse and defamation, and content that endorses or encourages sexual violence, illegal drugs, fraud or other crimes, or multi-level marketing. Posts about having been a victim of sexual violence or similar harm are not treated as grounds for a negative assessment.
Results are shown only to the company you applied to, and are not provided to any other third party. If you would like the result disclosed or corrected, please contact us through the enquiry form (https://hashgift.org/en/cs_about/contact/). We will respond in accordance with our established procedures.
A reputational risk assessment is reference information that includes analysis by AI, and because it is produced by AI it may be wrong. We do not guarantee that an assessment is accurate or complete, and we accept no liability for loss arising from an assessment, or from any decision or engagement based on one.
Disclaimer: please note that we accept no liability for any loss arising in connection with your use of the service.We likewise accept no liability for loss arising from a reputational risk assessment (see "5. Review of applicants' Instagram posts" above) or from any decision based on one.
Governing law and jurisdiction: these terms are construed in accordance with the laws of Japan. Any dispute between a user and us shall be submitted, depending on the amount in question, to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance.
Please note that the product and service names shown on this site are the registered trademarks or trademarks of their respective owners.
Language: This English text is provided for convenience. If there is any difference between this English version and the Japanese version, the Japanese version prevails.
Name of the business handling personal information (the Company)
Chocostory Inc. (株式会社Chocostory)
Person responsible for personal information, contact details, and notice based on the Act on Specified Commercial Transactions
Business name
Chocostory Inc. — Yoshitaka Onishi
Business address
Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
Contact
Phone: +81-3-6821-0097
If you cannot reach us by phone, please email info@chocostory.co.jp.
(We will review your message and reply within 5 business days.)
Delivery of products
Products are shipped within one month of the order being accepted.
Returns
If a product is defective on arrival, it may be returned freight-collect within two weeks of delivery.
Return address: Chocostory Inc., Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
Once the return has been received and approved, the amount paid is refunded to the designated account in about one week.
Prices
The price charged is the price displayed.
Payment method and timing
Payment methods: bank transfer, or settlement in the designated crypto assets.
Timing: payment becomes due when the order is confirmed.
Personal information we collect, and how we use it
1. Information we collect: address, name, telephone number, email address, social media accounts, and similar information.
2. How we use it
To provide the service (shipping and managing products, providing materials, notifying you of campaigns, and so on) and to contact you (replying to your enquiries, surveys, and information or advertising about new services and products).
To provide the company you applied to with a guide to reputational risk (please see "5. Review of applicants' Instagram posts" below).
Restrictions on providing personal information to third parties
Except in the cases listed below, we do not provide your personal information to third parties without your prior consent.
1. Where required by law.
2. Where it is necessary to protect a person's life, body or property and it is difficult to obtain your consent.
3. Where it is especially necessary to improve public health or promote the sound growth of children, and it is difficult to obtain your consent.
4. Where it is necessary to cooperate with a national or local government body, or a party commissioned by one, in carrying out duties prescribed by law, and obtaining your consent would be likely to impede those duties.
5. Where we have given notice of, or published in advance, all of the following:
(1) that the purposes of use include provision to third parties;
(2) the items of data to be provided to third parties;
(3) the means or method of provision to third parties;
(4) that provision to third parties will be stopped at your request. The following are not treated as third parties for this purpose:
(4.1) where we entrust all or part of the handling of personal information to another party within the scope necessary to achieve the purposes of use;
(4.2) where personal information is provided as part of a business succession due to a merger or other reason. Entrusting the handling of personal information: in providing the service we may outsource part of our work (such as shipping products or processing payments). In that case we select contractors that handle personal information properly and in accordance with the law, and we manage them appropriately, including agreeing on their management arrangements by contract, so that your personal information is not leaked or disclosed.
Disclosure, correction, addition and deletion of personal information
If you (or your representative) ask us to disclose, correct, add to or delete your personal information, we will respond in accordance with our established procedures.
Cookies: we use cookies to make the service more convenient for you (for example, so that you do not have to log in again). You can refuse cookies in your browser settings. If refusing cookies means the service cannot be provided, we will say so.
About the Hashgift service
Hashgift: https://hashgift.org/
1. About posts:
We cannot accept posts that breach the guidelines of each social media platform, including the Instagram guidelines. https://bit.ly/3jB0D0j
Protecting personal information: please do not use personal information for any purpose other than this project.
Please do not use this service to solicit other services or subscriptions.
From the standpoint of consumer protection (the Unfair Competition Prevention Act, the Act against Unjustifiable Premiums and Misleading Representations, and similar laws), please include a disclosure such as #pr or #review in your post.
2. Products that may not be listed:
We may remove a product from the site without prior notice if we consider that listing it is inappropriate.
Some products may not be listed on Hashgift. This includes products that cannot be listed because of legal or regulatory restrictions, and products that cannot be listed under Hashgift's own policies (see the examples below). Hashgift may restrict the listing of particular products without prior notice, for reasons including legal compliance, product safety and the safety of our users.
*Examples of restricted products (listings are reviewed before publication)
-Products that may not be used by people under 18 (other than alcoholic drinks)
-Animals, weapons, adult products, products likely to cause offence, plants (including seeds), and products containing novel chemical substances
3. Prohibited conduct:
Using this service for the purpose of resale is prohibited.
We may prohibit a user from using the service if we judge that they are interfering with its operation.
Exclusion of organised crime groups: the service may not be used by anyone falling within the Tokyo Metropolitan Ordinance on the Exclusion of Organised Crime Groups ( https://bit.ly/3hLOxRx ).
4. Other:
The content of the service and of any campaign may end without prior notice.
Introducing case studies online: we may introduce your use of this service online as a case study without contacting you in advance.
Any fault on the part of a person who plans to make, or who makes, a PR post (the influencer) is the responsibility of that person, and may give rise to a claim for damages from the company requesting the PR post (the client company) or from us.
5. Review of applicants' Instagram posts:
We may review the public posts (text and images) of the Instagram account you enter when registering or applying, together with the comments on those posts, and show the company you applied to a guide to the reputational risk of engaging you for a PR campaign (high, medium or low), together with the reasons for that assessment and quotations from the posts it is based on.
Reviews are carried out when you register or change your Instagram account in your profile, when you apply for a product, and on the first day of every even-numbered month (where you have applied within the previous 60 days).
Reviews include analysis by AI (we use the AI service provided by Anthropic, PBC, United States). The results of the AI analysis are confirmed by our operations staff before being finalised.
Reviews look for matters such as discriminatory remarks, abuse and defamation, and content that endorses or encourages sexual violence, illegal drugs, fraud or other crimes, or multi-level marketing. Posts about having been a victim of sexual violence or similar harm are not treated as grounds for a negative assessment.
Results are shown only to the company you applied to, and are not provided to any other third party. If you would like the result disclosed or corrected, please contact us through the enquiry form (https://hashgift.org/en/cs_about/contact/). We will respond in accordance with our established procedures.
A reputational risk assessment is reference information that includes analysis by AI, and because it is produced by AI it may be wrong. We do not guarantee that an assessment is accurate or complete, and we accept no liability for loss arising from an assessment, or from any decision or engagement based on one.
Disclaimer: please note that we accept no liability for any loss arising in connection with your use of the service.We likewise accept no liability for loss arising from a reputational risk assessment (see "5. Review of applicants' Instagram posts" above) or from any decision based on one.
Governing law and jurisdiction: these terms are construed in accordance with the laws of Japan. Any dispute between a user and us shall be submitted, depending on the amount in question, to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance.
Please note that the product and service names shown on this site are the registered trademarks or trademarks of their respective owners.
Language: This English text is provided for convenience. If there is any difference between this English version and the Japanese version, the Japanese version prevails.